Returns & Exchanges
At Habitat ReStore GTA, we want you to be satisfied with your purchase while supporting our mission to build affordable housing. If your item is not quite right, we offer a 30-day return window for store credit on most home goods and building materials.
Verify Eligibility
Ensure your item is in its original condition with all tags attached and that it was purchased within the last 30 days.
Gather Documentation
Locate your original printed or digital sales receipt, as proof of purchase is required for all returns and exchanges.
Visit a ReStore Location
Bring your item and receipt to any Habitat ReStore GTA location during regular business hours for an inspection by our team.
Receive Store Credit
Once approved, you will be issued a store credit note valid at any of our GTA locations to use toward your next home improvement find.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing